Returns & Exchanges

At Apice Cosmeticos, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase, provided it remains in its original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for the return.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned products, we will process your refund to the original payment method or ship your replacement within 5-7 business days.